Privacy Policy

Thank you,

that you read our privacy policy. We want to make things as easy as possible for you. We also want to collect as little data as necessary. This privacy policy informs you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the associated websites, functions, and content. With regard to the terms used, such as “personal data” or their “processing,” we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

Responsible:

Mag. Harald Reiweger
Künstlergasse 11 / 3rd Floor / Top 2
1150 Vienna

questmaster[a]Tag8.net

+43 1 9566638

Data Protection Officer:
Mag. Harald Reiweger

Types of data processed:

• Inventory data (e.g., names, addresses)
• Contact data (e.g., email, telephone numbers)
• Content data (e.g., text entries, photographs, videos)
• Usage data (e.g., websites visited, interest in content, access times)
• Meta/communication data (e.g., device information, IP addresses)

 

Processing of special categories of data (Art. 9 (1) GDPR):

No special categories of data are processed.

Categories of data subjects affected by processing:

• Customers / Prospective Customers / Suppliers
• Visitors and Users of the Online Offer
• Hereinafter, we refer to the data subjects collectively as “Users”

Purpose of processing:

• Provision of the Online Offer, its content, and functions
• Provision of contractual services, service, and customer care
• Responding to contact inquiries and communicating with users
• Marketing, advertising, and market research
• Security measures

As of: August 5, 2022

Relevant legal bases
In accordance with Art. 13 GDPR, we inform you of the legal basis for our data processing. If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 GDPR. The legal basis for processing to fulfill our services and implement contractual measures as well as to respond to inquiries is Art. 6 (1) (b) GDPR. The legal basis for processing to fulfill our legal obligations is Art. 6 (1) (c) GDPR. And the legal basis for processing to protect our legitimate interests is Art. 6 (1) (f) GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.
Changes and updates to the privacy policy
We ask you to inform yourself regularly about the content of our privacy policy. We will adapt the privacy policy as soon as changes to the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g., consent) or other individual notification.

Security Measures
In accordance with Art. 32 GDPR, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons. These measures include, in particular, safeguarding the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as access to it, input, and transfer, ensuring its availability, and segregation. Furthermore, we have established procedures that ensure the exercise of data subjects’ rights, the deletion of data, and response to data threats. Furthermore, we consider the protection of personal data right from the development or selection of hardware, software, and processes, in accordance with the principle of data protection by design and through data protection-friendly default settings (Art. 25 GDPR).

The security measures include, in particular, the encrypted transmission of data between your browser and our server.

Collaboration with processors and third parties

If, as part of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them, or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g., if the transmission of data to third parties, such as payment service providers, is necessary to fulfill the contract pursuant to Art. 6 (1) (b) GDPR), if you have consented, if a legal obligation requires this, or if it is based on our legitimate interests (e.g., when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called “contract processing agreement,” this is done on the basis of Art. 28 GDPR.

Transfers to third countries
If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if this occurs as part of the use of third-party services or the disclosure or transfer of data to third parties, this will only occur if it is necessary to fulfill our (pre-)contractual obligations, based on your consent, due to a legal obligation, or based on our legitimate interests. Subject to legal or contractual permissions, we will only process or have data processed in a third country if the specific requirements of Art. 44 et seq. GDPR are met. This means that processing is carried out, for example, on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the EU or compliance with officially recognized specific contractual obligations (so-called “standard contractual clauses”).

Rights of the data subjects
You have the right to request confirmation as to whether the data in question is being processed and to access this data, as well as further information and a copy of the data in accordance with Art. 15 GDPR.

You have the right to request confirmation as to whether the data in question is being processed and to request information about this data, as well as further information and a copy of the data in accordance with Art. 15 GDPR.

You have the right to request information as well. Art. 16 GDPR, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.

In accordance with Art. 17 GDPR, you have the right to request that the data in question be erased immediately, or alternatively, in accordance with Art. 18 GDPR, you have the right to request that the processing of the data be restricted.

You have the right to receive the data concerning you that you have provided to us in accordance with Art. 20 GDPR and to request that it be transmitted to other responsible parties.

You also have the right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR.

Right of withdrawal
You have the right to withdraw consent granted in accordance with Art. 7 (3) GDPR with effect for the future.

Right of objection
You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. In particular, you can object to processing for direct marketing purposes.

Deletion of Data
The data we process will be deleted or restricted in accordance with Articles 17 and 18 of the GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no statutory retention periods that prevent deletion. If the data is not deleted because it is required for other legally permissible purposes, its processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

Austria: The right to deletion may therefore be refused if processing is legally required, e.g., if the data must be retained for tax purposes (according to Section 132 (1) of the Federal Fiscal Code (BAO)) for seven years or longer, as long as the data is relevant to the tax authorities in pending proceedings. However, the data subject must be informed of this, including the reasons for the deletion.

Provision of contractual services
We process inventory data (e.g., names and addresses as well as contact details of users), contractual data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and providing services in accordance with Art. 6 (1) (b) GDPR. Entries marked as mandatory in online forms are required for the conclusion of the contract.

When using our online services, we store the IP address and the time of the respective user action. This storage is based on our legitimate interests, as well as the user’s interest in protecting against misuse and other unauthorized use. This data is generally not passed on to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so in accordance with Art. 6 (1) (c) GDPR.

Deletion occurs after expiration of statutory warranty and similar obligations; the necessity of retaining the data is reviewed every three years; In the case of statutory archiving obligations, deletion occurs after their expiration (end of the retention period under commercial and tax law (7 years)); information in the customer account remains until it is deleted.

We process usage data (e.g., the pages visited on our online offering, interest in our products) and content data (e.g., entries in the contact form or user profile) to improve our online offering.

Contact
When you contact us (via contact form or email), the user’s information is processed to process the contact request and its handling in accordance with Art. 6 (1) (b) GDPR.

User information may be stored in our customer relationship management system (“CRM system”) or a comparable inquiry organization.

We delete inquiries if they are no longer required. We review their necessity every two years; inquiries from customers who have a customer account are stored permanently and refer to the customer account information for deletion. In the case of statutory archiving obligations, deletion occurs after their expiration (end of the retention period under commercial and tax law (7-10 years)).

Comments and Posts
Comments cannot be created on this website.
Collection of Access Data and Log Files
Based on our legitimate interests within the meaning of Art. 6 (1) (f) GDPR, we collect data about every access to the server on which this service is located (so-called server log files). Access data includes the name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.

Log file information is stored for security reasons (e.g., to investigate misuse or fraud) for a maximum of seven days and then deleted. Data whose further retention is necessary for evidentiary purposes is exempt from deletion until the respective incident has been finally resolved.

Online presence on social media
Based on our legitimate interests within the meaning of Art. 6 (1) (f) GDPR, we maintain online presences within social networks and platforms in order to communicate with customers, interested parties, and users active there and to inform them about our services. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our privacy policy, we process users’ data if they communicate with us within the social networks and platforms, e.g., by posting on our online presences or sending us messages.

Cookies & Reach Measurement
Cookies are information that is transferred from our web server or third-party web servers to the user’s web browser and stored there for later retrieval. Cookies can be small files or other types of information storage.
We use “session cookies,” which are stored only for the duration of the current visit to our website (e.g., to save your login status or language selection and thus enable the use of our online offering). A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. A cookie also contains information about its origin and the storage period. These cookies cannot store any other data. Session cookies are deleted when you have finished using our online offering, for example, by logging out or closing the browser.

Users are informed about the use of cookies for pseudonymous reach measurement in this privacy policy.

If users do not wish cookies to be stored on their computer, they are asked to deactivate the corresponding option in their browser’s system settings. Stored cookies can be deleted in the browser’s system settings. Excluding cookies may limit the functionality of this website.

You can object to the use of cookies used for reach measurement and advertising purposes via the Network Advertising Initiative’s opt-out page (https://optout.networkadvertising.org/) and the US website (https://www.aboutads.info/choices) or the European website (https://www.youronlinechoices.com/uk/your-ad-choices/).

Google Analytics
We do not use Google Analytics.

Google Remarketing Services
We do not use any marketing services.
Facebook: We do not use any Facebook tools (Facebook Pixel, Facebook Ads, etc.).
Vimeo: Vimeo videos are embedded via an iframe with the DoNotTrack setting, meaning no cookies or data are stored here either.
Giphy: The animated Giphy data is embedded directly via our own server and not via the Giphy server.

Newsletter: We do not use a newsletter.
Integration of third-party services and content
We use content or service offerings from third parties within our online offering based on our legitimate interests (i.e., interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 (1) (f) GDPR) to integrate their content and services, such as videos or fonts (hereinafter collectively referred to as “content”). This always requires that the third-party providers of this content perceive the user’s IP address, since without it they would not be able to send the content to their browser. The IP address is therefore necessary for displaying this content. We endeavor to only use content whose respective providers use the IP address solely for delivering the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. These “pixel tags” allow information such as visitor traffic on the pages of this website to be evaluated. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, visit time, and other information about the use of our online offering, as well as be linked to such information from other sources. The following table provides an overview of third-party providers and their content, along with links to their privacy policies, which contain further information on data processing and, in some cases already mentioned here, opt-out options:

External fonts from Google, LLC., https://www.google.com/fonts (“Google Fonts”). Google Fonts are integrated directly from our own server and not via the Google server.

Maps from the “Google Maps” service of the third-party provider Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) are only linked externally. Please note that Google has its own privacy policy: https://www.google.com/policies/privacy/, Opt-out: https://www.google.com/settings/ads/.

External CDN from Google LLC, e.g., JQuery. The Google CDN is integrated by calling a Google server (usually in the US). Privacy policy: https://www.google.com/policies/privacy/, Opt-out: https://www.google.com/settings/ads/.